What to Expect
Day of Cleaning
We will move all the furniture needed, and prepare the area for your specialized cleaning service.
Any areas needing pre-treatment, specialized chemicals etc. are applied prior to cleaning.
Steamex-Eastern uses only the finest equipment and chemicals available. Our “Custom Cleaning” allows us to:
- Raise or lower the temperature
- Raise or lower the chemical
- Raise or lower the suction
Some carpets demand a little more, some should be cleaned with less. We carry our own water and in 75% of instances, do not require re-filling. We do not dump our dirty water on your lawn or in your driveway as our trucks all have very large capacity recovery (dirty) water tanks. The “Evolution” cleaning wand we use removes 30% more water than the average cleaning wand. “Green Cleaning” is available when requested in advance; however, our standard chemicals are non-allergic, gentle, low odor and leave your carpets fresh, clean and soft.
AFTER YOUR CLEANING
You will receive a follow up call within a day or two following your carpet cleaning to make sure you are pleased. If there are any problems, we will come back at no charge for up to 30 days. Again, your satisfaction is the most important product we can produce.